WHAT DO YOUR CALLERS HEAR WHEN YOU PLACE THEM ON HOLD??

• A PREVIOUSLY RECORDED MESSAGE WITH INCORRECT OR OUTDATED INFORMATION?
• A DRIFTING OR LOUD RADIO STATION?
• YOUR COMPETITORS' COMMERCIAL?
• SILENCE?


DID YOU KNOW THAT…

• 70% OF CALLERS ARE PLACED ON HOLD

• 60% OF CALLERS WHO ARE PLACED ON HOLD HANG UP IN THE FIRST MINUTE AND 30% DON'T CALL BACK!

• ON-HOLD MESSAGES KEEP CUSTOMERS ON HOLD 25% LONGER

• DON'T IGNORE YOUR CALLERS. INFORM THEM, DIRECT THEM AND GENERATE NEW AND REPEAT BUSINESS!

FOR NEARLY 20-YEARS ON-HOLD SERVICES HAS BEEN PROVIDING BUSINESSES CUSTOMIZED MESSAGES ON HOLD. WE ALSO PROVIDE PROFESSIONAL VOICES FOR AUTOMATED ATTENDANT GREETINGS, CORPORATE VIDEOS, AS WELL AS RADIO AND TV COMMERCIALS.

CREATING A MESSAGE FOR YOUR ON HOLD SYSTEM IS EASY. SIMPLY TELL US ABOUT YOUR BUSINESS SUCH AS SERVICES, SPECIALS, STORE HOURS OR TIPS ON THE SERVICES YOU PROVIDE.

ON HOLD SERVICES WILL THEN CREATE A CUSTOMIZED SCRIPT FOR YOU AND FOLLOWING YOUR APPROVAL, PRODUCE IT USING RE-LICENSED MUSIC AND PROFESSIONAL VOICE-OVER TALENT ALLOWING YOU TO THEN:

• ADVERTISE TO A CAPTIVE AUDIENCE
• ENHANCE YOUR COMPANY'S IMAGE
• ENCOURAGE CALLERS TO INQUIRE ABOUT YOUR BUSINESSES' PRODUCTS AND SERVICES
• GENERATE NEW A REPEAT BUSINESS

ASK ABOUT ON HOLD'S PROFESSIONAL VOICE OVER SERVICES TO DAY - INCLUDING AUTOMATED ATTENDANT PHONE GREETINGS!
 

 


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On Hold Services
What do your callers hear when you place them on hold?