Nortel BCM 450
Business Communications Manager 450 is an all-in-one, affordable platform for converged voice and data communications; ideal for medium-sized businesses and branch offices with 30-250 users. The unified communications capabilities of the Business Communications Manager 450 include unified messaging, Meet-Me Conferencing, Computer Telephony Integration (CTI) and Intelligent Contact Centre functionality - critical capabilities which connect people faster, improve collaboration and speed time to decision; enabling your businesses to gain a competitive edge in an environment where speed, simplicity and savings are integral to success. Other advanced applications include robust telephony features, voice messaging, IP networking, Internet access, mobility solutions and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 450 enables mid-size sites to benefit from convergence capabilities that were previously only available to much larger organizations.
Click here to read the manual.

Key Features:
- Simple to use, install, and maintain
- Simultaneous support for both digital and IP telephone sets
- Enhanced security features to keep your vital communications solution protected
- Reliable mobility solutions allow employees to be more reachable and productive
- Advanced features provide flexible solutions for today’s business issues and tomorrow’s challenges

Nortel BCM 50
Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications; ideal for small to medium businesses with 3 to 50 users.  Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony.  With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.
Click here to read the manual.

Key Features:
- Simple to use, install, and maintain
- Simultaneous support for both digital and IP telephone sets
- Enhanced security features to keep your vital communications solution protected
- Reliable mobility solutions allow employees to be more reachable and productive
- Advanced features provide flexible solutions for today’s business issues and tomorrow’s challenges

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Nortel BCM 400 Base System 2 LAN Standard
BCM 400 platform with four bays for Media Bay Modules. This addition will simplify configurations and eliminate the need for the Expansion Cabinet in some scenarios. It also reduces the total cost of ownership for this configuration. When coupled with an Expansion-Cabinet, the system can grow to support a maximum of 192 digital stations or up to 90 IP telephones; however, this is configuration dependent. 240 stations is the maximum capacity, with a mix of Voice over IP and digital stations, when 100% IP trunking is used. The Nortel BCM 400 is available in a standard model or a redundant feature option model, which includes dual, hot-swappable power supply, dual chassis cooling fan and RAID mirrored hard disk drive redundancy.  NT7B10AAED - NT7B10AAEW. Click here to read the manual.

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Nortel BCM 200 Base System 2 LAN Standard
Nortel BCM 200 is available on the Business Communications Manger 200 platform, which provides two bays for Media Bay Modules. The Nortel BCM-200 has a lower removable tray, similar to that in the BCM 400, for improved serviceability of the platform in a lower-cost version. The 200 cannot be expanded using an Expansion Cabinet. The lower cost Nortel BCM 200 version meets the needs of price-sensitive smaller sites. For customers with 10 to 24 users per system who do not expect to grow past 32 users per system, this platform will have a very attractive price-to-value relationship. It delivers all the other features of BCM 3.0 with the same high level of reliability and serviceability. NT7B10AAEH - NT7B10AAFB. Click here to read the manual.

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Nortel CallPilot 100 / 150
Norstar CallPilot 150 delivers scalable advanced messaging to growing small and mid-sized businesses. Business sites with 25-200 users receive Voice Mail, with advanced applications and Basic Call Center. CallPilot is supported on the Norstar Compact and Modular Integrated Communications Systems 4.1 or higher, as well as all Norstar Telephones and Business Series Terminals.

CallPilot 100 for Norstar Integrated Communications Systems is a state-of-the art messaging system for small to mid-sized businesses, with 10-40 mailbox users. CallPilot 100 is equipped with a built-in 10/100 Ethernet port, allowing connection to the LAN for advanced applications, including Auto Attendant, Customer Call Routing (CCR), Voice Mail, Basic Call Center, Web-based management, and IP connectivity.

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Nortel SCS500
In today’s global economy, many companies face the challenge of workforces that are increasingly distributed and yet must collaborate more effectively than ever before to make things happen — not sometime tomorrow, but right now.

But how can you create this type of environment when your employees are using multiple devices, communicating in different ways and potentially even in different locations?

Fortunately, Nortel can help with an advanced yet simple-to-use solution — Nortel Software Communication System (SCS) 500. Based on open standards using Session Initiation Protocol (SIP), Software Communication System 500 has the power to accelerate communications and collaboration between your employees, partners and customers.

A long-time leader in providing communications solutions to companies around the world, Nortel recognizes the value that SIP can bring to Small
and Medium Businesses (SMBs). Working closely with other industry leaders like Microsoft, IBM and Dell, Nortel has been a driving force in developing and implementing the SIP-based solutions that change how businesses communicate. Click here to read the manual.

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Doorphone
It's like having your own personal door attendant. When a visitor presses the Call button on a Doorphone, the designated telephone(s) inside your business will ring. The LCD Window shows which Doorphone is calling. You can then talk directly with the visitor and even open a locked door right from your Norstar telephone. Up to 4 Doorphones can be added to a Norstar system.

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T7316E Business Series Terminal
This full-featured multi-line telephone has a two-line, 16-character-per-line LCD Window. The T7316E provides access to a total of 24 Memory Buttons, and it offers ample coverage for business call areas and support for feature-intense usage. It offers three soft keys to assist employees using the visual display prompts on the LCD, and it is targeted toward the needs of a variety of user groups, including managers and executive professionals as well as central answering and administrative positions. Click here to read the manual.

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Modular ICS
The IP Phone 1230 is one of the desksets in the exciting IP Phone 1200 Series that come pre-programmed with key features used by today’s small and medium businesses. The IP Phone 1230 is a premium-intermediate deskset that has 10 programmable soft keys. It’s best suited for power users with advanced communication needs such as managers, knowledge workers and administrative assistants.

Key Features:
- Ergonomic design with minimal footprint adds a professional look to your business environment while protecting your valuable desktop space.
- Simplified communications; the most common BCM features used by SMBs come pre-programmed on all IP Phone 1200 Series sets. You can also customize the sets from a choice of more than 400 BCM telephony features.
- Quick access to call data and features via multiple softkeys jumpstarts improved employee productivity.
- Superior audio quality leverages some of the latest technologies to ensure crystal clear conversations.
- Integrated headset and speaker phone - every model is fully featured with an integrated headset and high-quality, two-way speaker phone (hands-free) for executives or multi-tasking workers.
- Integrated two-port 10/100 Ethernet switch so you can plug your PC directly into it, dramatically reducing the costs of moves, adds and changes.

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Voice Messaging
Billions of voice mail messages are delivered every work day around the globe. Voice mail saves time, money and aggravation. It boosts productivity. And customers, vendors, and employees alike have come to rely on its convenience. Norstar Voice Mail is like a personal assistant, who:

• Answers your telephone and takes messages for everyone in your company—with complete accuracy—24 hours a day, 7 days a week.
• Frees employees to concentrate on the revenue-generating work at hand, confident that they won’t miss a phone call.
• Gives your customers and suppliers direct access to the person they want to reach, cutting down on "telephone tag." They can ask a question or leave information anytime. And since studies show that 50% of all business calls involve one-way transfers of information, Voice Mail sends your productivity skyrocketing.

And with up to 1,000 mailboxes and up to 100 hours of total storage time for greetings and messages, Norstar Voice Mail can be configured to fit your business needs.

Auto Receptionist—It can work completely on its own. Auto Attendant features act like a dynamic receptionist, making sure your Norstar business phone is answered promptly and properly, 24 hours a day.

Auto Operator—It can route and reroute calls. Custom Call Routing features act like a super-efficient switchboard operator, using Auto Attendant to bypass the receptionist and make sure important outside calls are routed directly to the person the caller wants to speak with.

Auto Messenger—It can record and send voice messages. Voice Mail features act like an electronic messenger, making sure to accurately record what your caller said and how they said it. And it stores your messages in your very own mailbox. Incoming callers hear a greeting in your own voice.

That’s easy with an off-premise message notification feature. This handy feature will search up to five different phone or pager numbers to locate your salesperson—no matter where they are.

Off-premise notification can be programmed with the salesperson’s pager and cell phone numbers so if an important call comes in, voice mail will try the pager number, then try the cell phone number until someone answers. If the salesperson should miss all these attempts, a Non-Delivery Notification will be placed in the salesperson’s mailbox. Click here to read the manual.

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